Customers can access their “My Account” page using 3 different ways.

1. You can send them an email link that they can click on to initially create their account, or to sign in if their account is already created.
2. When an Invoicing payment stream is processed, they will receive an email with a “Pay Now” button.  When they click on that button, they will be taken to the Customer Center, where they can create or log into their account.
3. Each Rerun Account has their own unique subdomain. Your customer can go to your Rerun account’s website and login using their email address and password if they had previously setup an account.

The customer login link should look something like this: https://yoursubdomain.rerunapp.com/myaccount

Replace the “yoursubdomain” with the subdomain for your Rerun Account. This can be found in your Rerun account on the settings tab.  When customers sign into their “My Account” page, they can see and do the following:

Customers can make the following changes to their account:

• My Information: Modify their contact information.
• Change Password: Change their password used to log into their “My Account” page.
• My Payment Method: Update expiration date of Credit Card on file,
  or remove and add a new payment method.
• My Activity: Can pay open invoices, and view their payment history.